I can’t say enough good things about Rios and California Major Appliance Repair. After discovering a water leak behind my refrigerator, I was facing the daunting task of moving a massive built-in Thermador refrigerator that seems to weigh about as much as a small car.
Rios came out the very next day and then returned again the following morning to make sure my refrigerator wasn’t left blocking my kitchen all weekend while the drywall repairs were being completed. That level of customer service is rare these days and was greatly appreciated.
He was professional, knowledgeable, responsive, and genuinely cared about helping me solve the problem rather than just rushing through a service call. He took the time to ensure everything was handled safely and correctly, which gave me tremendous peace of mind during a stressful situation.
If you’re looking for an appliance repair company that stands behind its work and truly takes care of its customers, I highly recommend California Major Appliance Repair and Rios. Five stars all the way.