I had an extremely upsetting experience with Superior Ready Mix Concrete. My contractor — not me — ordered concrete from them for my backyard remodel. The delivery trucks arrived and poured the concrete, but then the company turned around and demanded that I personally pay the bill, even though I never placed the order and had already paid my contractor for both labor and materials.
When I explained that the contractor had the funds and was responsible for payment, their representatives refused to listen. They told me I was liable simply because the concrete was poured on my property. They pressured, intimidated, and threatened me, saying they would charge $250 per minute in “late fees” if I didn’t pay immediately. Under extreme stress and feeling bullied, I was forced to pay — effectively paying for the same materials twice.
This was one of the most dishonest and distressing experiences I’ve had with a company. Their lack of ethics, false threats, and refusal to communicate professionally should concern any homeowner or contractor considering working with them.
I am sharing my experience so others can be aware and take precautions. Always confirm who is financially responsible before any delivery from this company — and get everything in writing.