The metal cap (located on the roof of our single story home) for the exhaust of our water heater, blew off.
I researched this cap online and found it should be replaced ASAP.
I called Piper Plumbing, whom I had used in the past and had a good relationship with. However I learned they are now under new ownership.
I set an appointment for the next morning for them to come out.
I gave the young man who arrived the undamaged, protective cap. He surveyed the problem, got his ladder out, climbed onto our roof and reinstalled the exhaust cap. The entire adventure took him apx 20 minutes.
The charge for this work, even with my veterans and senior citizen discounts??
!!$290.00!!
I waited a couple of days and called the new owner. He was polite but saw no rationale for refunding any portion of this overcharge?
All I can say is, I won’t be using them again and if you decide to, then;
GET A QUOTE UP FRONT, in writing!!
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4.6 from 8 Google reviews · Sep 30
Pieper Plumbing
Pieper Plumbing is USMC Veteran owned residential plumbing service and repair company
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Services
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Faucet installation
Faucet repair
Garbage disposal installation
Garbage disposal repair
Plumbing leak detection
Plumbing pipe repair
Sewer repair
Shower installation
Toilet installation
Toilet repair
Water heater installation
Water heater repair
A Slab Leak
All Plumbing Fixtures
Bathroom Remodeling Projects
Bathroom Sink
Circulation Pump
Circulation System
Comfort Height Toilets
Diagnosis And Repair
Diagnosis Water Leak
Emergency Service
Faucets Repaired
Fiberglass Shower
Fixtures And Appliances
Garbage Disposal Service
Gas And Water Lines
Gas Line Repairs
Gas Piping
Gas Smell Investigation
Ghost Flush
Home Inspection
Home Plumbing Services
Hose Bib
Hot Water Recirculation System
Hot Water Tank
House Re
Insinkerator Garbage Disposals
Installation Clean
Installation Repairs
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Reviews
8 reviews on Google
Google · Sep 30, 2026
Newest review Jun 19, 2026 · 0 reviews in the last 3 months (as of Oct 10, 2026)
Newest reviews on GoogleWord for word · read Oct 10, 2026
David was professional, flexible with our crazy work schedules, and very knowledgeable when our water heater quit. He helped us with outdated vents that were creating a gas buildup in the unit. You couldn’t see the top of the unit melting unless you were on a ladder and had knowledge of the danger that situation could cause. They gave us options, and then brought & installed the new water heater we chose, quickly. Great company, great pricing, and fast service. We are now loyal customers!
John Pieper is an excellent troubleshooter. He did a better job than others I consulted about correctly analyzing my problems. He’s also honest, conscientious, and prompt, as well as very reasonably priced. I couldn’t recommend him more highly.
Reply from the business · Oct 10, 2022
Slab leak and tears of joy? Yes!!! Look no further, John, is the best plumber ever! He is a problem solver and can think on his feet. Professional manner. He treats your home as if it was his. Excellent job.
Reply from the business · Oct 10, 2021
John has solved all plumbing issues I've had at my Oceanside home since I met him 6 yrs ago. I trust him completely with any plumbing work. He recently replumbed my entire house and replaced the water heater and boy am I happy with his work. He replaced the small 1/2" pipe with 3/4" and now the hot water shows up much quicker at the faucets. Loving it. John is a straight shooter. He does what he says he will do, when he says he will do it, and always shows up when he says he will. You can't do better. He is a small business with him doing the work. What you get becasue of it (and I'm a small business owner as well so I know it first hand) is the pride in doing the right job. He's not punching a clock working for a big company and knows it all reflects on him. Everything. For that you get a first class service. Thanks John for all the work you have done for me over the years. Malcolm
Reply from the business · Oct 10, 2021
Pieper Plumbing did excellent work replacing our water heater and water pressure regulator. He was very punctual, courteous, knowledgeable, with years of experience, and he's just a really nice guy. We'd highly recommend him for any repairs or installations you might have.
Reply from the business · Oct 10, 2021
My family and I have had to call Piper Plumbing 3x and have been impressed. Integrity is important and there have been times I’ve felt businesses have forgotten what this means. Piper Plumbing has displayed honesty and integrity every time. I would definitely recommend.
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Google Maps · Sep 30, 2026 · 2 photos on the listing.
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Hours and location
- Mon–Fri
- 7 AM – 7 PM
- Sat–Sun
- Closed
Listing details & sources
Google Business Profile · Sep 30, 2026
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