RT Roofing Specialist, Inc.

Great service and professional and friendly

I hired this company for a roof replacement in 2019 based on a coworker's recommendation. After completion, Rob IV instructed me to call or text his cell directly for any 5 year warranty issues, explaining he hadn't informed the owner (his father, Rob III) about the job. Shortly after, a new leak appeared near my chimney, and promised fascia board repairs were left undone.

Though he patched the leak once, it returned in 2021, well within the warranty period. For years, my texts were met with vague promises or complete silence. When I finally reached out to the main office, I discovered they had no record of my project at all.

Despite knowing the full history and that the issues began under warranty, ownership refused to take accountability, passed the buck back to Rob IV, and went silent I never heard from Rob IV again. I didn't ask for off the books work, and customers shouldn't suffer for internal business issues. For a company that markets itself on Christian values and integrity, the complete lack of follow through, integrity and accountability is deeply disappointing.

Professional, reliable, honest. Met all promises, said it would take a week, and it was complete in a week. Fair price. Excellent cleanup as well. I highly recommend.