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4.8 from 2,256 Google reviews · Sep 30
Orkin
With over 125 years of experience, Orkin is one of the longest-standing pest control companies in America, trusted by homeowners and businesses nationwide. Our expert Orkin Pros provide customized pest and termite control solutions, ensuring your property is treated for pests year-round. Orkin offers targeted treatments for termites, ants, rodents, cockroaches, spiders, bed bugs, and more. Whether you need to exterminate an infestation or are looking for pest prevention, Orkin’s residential and commercial plans fit your needs. Plus, with our 100% satisfaction guarantee, you can count on us to get the job done right. Choose Orkin for a reliable, expert pest management company you can trust.
From the business’s Google profile · Oct 2, 2026 · Request a changeLicensed by the pest boardNot yet owner-confirmed
Newest review Aug 21, 2026 · 3 reviews in the last 3 months (as of Oct 10, 2026)
Newest reviews on GoogleWord for word · read Oct 10, 2026
A1/5
Yes, if everything is going good, this is a great company to use but the minute something goes wrong they cannot help. They raise your rates year after year about 20% and I’m paying for a service and literally have rats in my house so not only do I have to pay Work in for their lousy pest control but now I also have stuck paying a bunch of money replacing appliances, and furniture because every time I reach out to them I just get silence.
Reply from the business · Sep 10, 2026
Hello A, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. Being known for our great customer service it came as a surprise, and we would like to make things right. Please give us a call at (760) 691-7026 to determine how we can provide you with a solution that makes you smile. At Orkin, we value our customers opinions and would like to thank you for bringing this to our attention.
S1/5
They charge 60 a month and come 4 times a year. it's 177. per visit. I was stupid. On top of that they tell you Friday at 6pm they're coming Monday at 7am. So you can't change the appointment, they can't get in the house if your at work. So they take a spider brush go over the outside and dabble a little stuff around. Too many bugs here to pay so much!
Reply from the business · Aug 10, 2026
We are disappointed to hear about your experience. S please contact us at (760) 691-7026 to discuss your concerns further.
Beth5/5
Kudos, praise, confetti to Jacob B. at the Vista location. Yes, the service was (so) reasonably priced-3 times less than what we anticipated. Yes, Orkin was quick to respond and very courteous with notifications regarding arrival times, etc. With all that said, it is about the individual that shows up at your door. Jacob deserves any service award, promotion, raise you can give him, because he made this process so easy (and helped relieve our stress about the problem), and because he is kind, professional and knows his stuff. Super happy he's the rep for our area!
Reply from the business · Jul 10, 2026
Thank you Beth so much for your kind words about Jacob B. at our Vista location! We're thrilled to hear he made the process easy and stress-free while delivering professional and knowledgeable service. We'll be sure to pass along your well-deserved praise to Jacob and the Vista management team. We're also glad the pricing and timely notifications met your expectations. We look forward to continuing to serve you!
ROBERT5/5
Dealing with pests in your home can be very stressful. My wife and I want to thank Jacob from Orkin for helping us understand what, exactly, we were dealing with and how to approach and solve the problem. We greatly appreciate his knowledge and expertise and he was a pleasure to work with. We are thankful for his help and understanding.
Reply from the business · Jul 10, 2026
We're excited to hear that Jacob was able to help you understand and solve the pest problem in your home. Thank you Robert for sharing your experience with us.
Janie5/5
Very professional
Reply from the business · Oct 10, 2022
Hi Jane, We are thrilled to work for wonderful customers like you. Thanks again, you are truly appreciated!
Jody5/5
Fast and profesh.
Reply from the business · Jul 10, 2026
We're pleased to hear that you found our service fast and professional. Thank you Jody for sharing your experience.
4 of the newest 10 are ratings without text.
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CSLB doesn’t license pest control. California’s Structural Pest Control Board does, so ask for their pest board license number. CSDP hasn’t checked it.
Not a CSLB trade
Contractor bondNot a CSLB trade+
CSLB bonds cover licensed trades only. Ask the business about insurance for your job.
Not a CSLB trade
Workers’ compNot a CSLB trade+
CSLB lists workers’ comp for licensed trades only. Ask whether the crew on your job is covered.
Not a CSLB trade
General liabilityAsk for a certificate+
CSDP doesn’t read liability insurance. Ask the business for a current certificate that covers your job.
CSLB doesn’t license pest control. California’s Structural Pest Control Board does, so ask for their pest board license number. CSDP hasn’t checked it.
