If I could give more than 5 stars I would. I was in a special situation with my life status changing and reached out to Ryan the owner of the company, he came to the home where we needed flooring put in and gave me an estimate. I explained my timeline for when I would be able to have access to the home so that we could get on the calendar. He accommodated all the needs. There was an issue with the flooring that we had picked out, not the fault of West Coast Flooring, Ryan and his wife helped me pick out something and called the company directly to make sure that it was in deed in stock before I left the store that day. My timeline on when work could begin changed and WCF was able to accommodate and start earlier than expected (which helped with my timeline of wanting to move into the new home with new flooring ASAP). They rescheduled us and were able to start the demo process early! Yahoo!! The contractors dealt so kindly with my son who has special needs telling them to get back to work and to put things in certain places, their hearts were definitely in it. I always made sure to have water and Gatorade for the guys as I felt it was the least I could do for them creating a new space for myself and my kids. When the work was completed they went over the things with me and I was so happy. Had a small issue which WCF took care of within days. As with any project there were unexpected things that came up and WCF dealt with them like champs and explained it to me in a way i could understand since I do not know about flooring. I cannot say enough kind words about the owners and their guys. I was very happy to be able to work with them all. I'm sure I was a little more hands on than typical people but I wanted them to know how much it all meant to me. Flooring projects are not cheap or fast, if that is what you are looking for you should leave your floors how they are, if you are looking for a company that is knowledgeable, kind and knows the business West Coast Flooring is who I would suggest.
