RLR Landscape & Tree Services

We were given a quote for the removal of several plants in our yard, trimming, and the pulling of weeds. When I noticed much of the agreed upon work was not being completed, a language barrier made it difficult to communicate my concerns. Regardless, I thought there was an understanding. After the service, we noticed that two large plants were not removed, only cut down at the surface, one of which was starting to regrow. We also noticed that a sprinkler was broken. I contacted the company and received an immediate response but the work was put off until the following week. When they didn’t show, I was told they got caught up at another job and would come next week. They didn’t show again because they couldn’t get in touch me that morning. I apologized and asked that they come back when available. They said they couldn’t make it that week and would call me to set up a new date and time. I never got a call. I reached out again and received the same response. Again, no one contacted me the following week. It’s been almost 2 months and the work we paid good money for will most likely never be completed.