C. A. Luce Termite Control

We contacted C. A. Luce for a termite inspection on a home while in escrow, based of a recommendation from our friend. Chris was very knowledgeable and thorough and talked to us about his findings. We also went with C. A. Luce for fungus removal and termite fumigation before we moved into our new home. Jennifer and Michelle sent very clear and thorough instructions on how to prepare our home for fumigation and were very friendly every time we spoke on the phone. Thanks for the smooth and stress-free experience, C. A. Luce!

I hardly ever write a bad review, but I want people to know what happened when we used this company so they can be careful. It all started out great. Chris came out and impressed us and we told him at the time that we had fragile roof tiles that had been put on 5 years ago. We were worried about breakage but we had flying termites inside and were hoping they could do a tent. He said that the fumigators know what they are doing and they approved our tile for the job after we sent them all the details on our tile ( make, color, manufacturer, etc.) We signed a tile insurance agreement. The day of the fumigation when our house was all prepped for the tent---20 large plants moved out, all food, medicine, cosmetics doubled bagged, gas turned off, Junior fumigation cancelled the tent because they said the tile was too fragile and they wouldn't honor any tile insurance contract. We were devastated. We had a motel room booked and were all ready to go. We were held hostage at that point because we had to sign an agreement to cover the roof damage up to $5000 extra for breakage or not have the tenting done the next day. We really couldn't stay in the house that night because the gas was off and it was cold in early January. So we signed it. We had to book an extra night at the hotel and the fumigators broke about 90 tiles. Chris and his people never said they were sorry that this happened or showed any empathy. They just sent us a bill and then no follow-up at all. We even sent them an email saying that we were disappointed that they and the fumigators didn't do their homework and check out the tile in person before the day of tenting. But there was no response from them. In 30 years of selling real estate, I have never seen this happen. They didn't offer to help pay for the extra night or anything or even say they were sorry. Our roofer, who came to fix the tiles, said that the tent people didn't step correctly on the tiles and could have saved a lot by knowing what to do. I see in another review here that the fumigators they use ( Junior) has been criticized before.
So be careful and do your homework.

Professional, prompt, clean, and super friendly throughout all phases of the inspection and treatment. Highly recommend!