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We purchased a new home from DRHorton who used Eagle Air to install the HVAC. We had and still have problems with the unit. Eagle air came out 2 times to address the same problem while the unit was under warranty. The problem still exists, however the warranty expired and they refuse to come out unless I pay out of pocket. I contacted DRhorton, they don’t care. Our neighbor had the same problem. We now have to hire another company to address the problem.

I had Eagle Air for my air conditioning thermostat Blank totally, and I called at evening and the lady answered my phone and tried to help till late night.

Ron arrived promptly and completed the job with remarkable speed and precision. He was climbing high up to the attic and fixed the problem.

Eagle Air exceeded my expectations in every way. Their commitment to quality service and customer satisfaction is truly commendable. I highly recommend them to anyone in need of air conditioning services. Thank you, Ron, and the entire Eagle Air team for a job well done!

Excellent service! Ron is amazing. He was able to diagnose and fix the issue within minutes. Everyone has been a pleasure to work with, from the phone service to the technicians who responded. Thank you Eagle Air.

GREAT customer service! Perfect timing too because they were able to send someone out the same day I called. They've spared us from this summer heat and foreseeable headaches!

They went above and beyond to resolve an issue we had with a part on our AC that stopped blowing cold air. They were transparent and professional in explaining what's going on and replaced the part for us quickly.

I would never hesitate to reach out to them again for my AC needs. Shout out to Amber and Charlton! Thank you, both, for all your help in keeping our home cool this summer!

We have an issue with the zone board. As the AC system is still under warranty, our builder placed a work order with Eagle Air to fix it. Ron came to our house the following day and replaced it quickly. Thank you for the fast service.

Eagle Air, where to start. Our first initial contact with Eagle Air wasn't the greatest. We received poor customer service from Amber. Multiple times she hung up the phone on us and answered the initial call on a Friday with the response "I only answered because i thought it was my kids school calling and the phone is forwarded to her cell.

Secondly, the service tech Ron that was sent to our home provided poor service as well. I won't go into detail on the service provided but my husband and I weren't very happy from the first service tech. Customer service and honestly is the principle to a growing business and we didn't see that initially with this company.

Long story short, Mike contacted me from higher management to discuss our concern.

Mike helped come to a resolution regarding the work that needed to be done in our home but didn't provide feedback as to why the receptionist was so unprofessional. The receptionist being the face of the company really needs some training as to how customers are treated.

Mike sent out another technician by the name of Charlton. Charlton was very friendly and professional. He came into our home, completed the job in a timely fashion. He explained what he replaced after I asked.

Thank you Mike and Charlton for the great work. Your company needs more employees like Charlton who provide great service.

I recently had the pleasure of working with Eagle Air for my air conditioning needs, and I couldn't be more satisfied with the experience. From the moment I reached out to them, their professionalism and dedication to customer service were evident.

Ron, the technician who assisted me, was outstanding. He took the time to explain the different air conditioning systems available in my house. Explained my warranty.His knowledge and expertise were impressive, making me feel confident.

Ron arrived promptly and completed the job with remarkable speed and precision. He was in and out, fixing the problem right away without any hassle.

Eagle Air exceeded my expectations in every way. Their commitment to quality service and customer satisfaction is truly commendable. I highly recommend them to anyone in need of air conditioning services. Thank you, Ron, and the entire Eagle Air team for a job well done!