I could write 1,000 words about how great this contractor is, but I'll sum it up in one word: wow.
We've had numerous contractors work on our home over the years, but I've never encountered the level of competency and professionalism we experienced with Cortes Masonry.
From the first call, Manuel was friendly and punctual. He even helped us get some minor concrete work done after another contractor flaked on us - and we hadn't even officially hired him for the patio project yet.
Manuel was even digitally savvy. He used a software program to manage estimating, contract signing, and change orders - documents each of us had access to online.
Unlike a lot of contractor companies who send out an estimator and project manager at the beginning but then disappear when the actual work begins leaving workers on their own without onsite guidance, Manuel was present on the job almost every day. He even did quite a bit of the work alongside his team.
Our project was semi-complicated and they handled every challenge with great skill and competency. They worked off of my designs and paid attention to all the little details that mattered to me.
Most importantly, when problems occurred (they always do) they were more than willing to change or re-do something to meet my expectations. No eye rolling. They just did what needed to be done and with a friendly attitude all along the way.
Rarely do you find a unicorn like this. Hire them. You won't regret it.
Reply from the business · Oct 10, 2024
“Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.”