Hometown Plumbing

Less than 20 mins fixing, they were asking $525. All he did was to blew compressed air through inlet and outlets. That’s it!

Everyone from my neighbors told me it was too much! $180-$280 would be enough including inspection.

I had a frustrating experience with Hometown Plumbing, specifically with a plumber named Steven. I was quoted $425 to fix a toilet, which I accepted. But once Steven arrived, he said that due to a leak, he required an additional $125. When I told him that seemed too high, he offered to do it for $50 extra in cash, which felt sketchy and unprofessional right off the bat.

His attitude was rude and dismissive throughout the visit. He walked upstairs on my carpet without using shoe covers, which is basic courtesy in any home service job. And unbelievably, he used my toilet during the job without asking for permission, extremely inappropriate.

Steven replaced a few parts and told me the job was done, but the leak was still there. When I pointed it out, he told me I’d need to call another plumber because another part wasn’t included in the estimate — even though the original quote was supposed to cover fixing the toilet. He still charged me the full $425.

In the end, after some back and forth, he was able to fix the issue — but it was clear he lacked the knowledge and experience to handle the job confidently or professionally. I won’t be calling Hometown Plumbing again, and I’d recommend others look elsewhere for reliable, skilled service.

So incredibly grateful for the service we received! We heard back quickly from Saul, who was incredibly professional and understanding of our need to have this job (leaky faucet replaced at my mom’s!) taken care of same day! He stayed in communication as to when he would be available, arrived when he said, and then was able to take care of the problem and made my mom feel comfortable and confident in the work done! Thanks Saul! Thanks Hometown!