Pro Earth Landscape Inc

I have a baby almost starting to crawl and I was recommended by a neighbor to go with them as I was looking for a company to hardscape over my pool for the safety of my child. I waited a month to get an estimate from them for the work I needed done as they said they were short staffed, and when I called to remind them to email me the estimate (I called their company every day for a week and nobody would answer their phone), I got a reply from Robin who wrote “Due to the number of projects we currently are working on and have signed additional work in the past few days, we have made the decision to not take on any additional projects at this time.” When I rang her to tell her it was unfair of them to take on projects that came after my request since I had been waiting so long, she hastily agreed to finally send me an estimate. She was extremely disrespectful and unprofessional over the phone, which really took me aback as that’s not how anyone should treat potential clients. The quote she finally sent me ended up being three times as expensive as two other companies that quoted me afterwards and told me it would probably not even match my current tile, and so in the end I am glad I didn’t give them my business. I will not be recommending this company to anyone else in my neighborhood.

Can't say too many good things about Pro Earth. From concept to execution they were professional and thoughtful. Their employees were very considerate and walked us through the process steps the whole time. The office team was wonderful to work with. Vern has a great eye for detail and gave us something better than we could have imagined. Thank you guys for a great project.

Fantastic work, beautiful and clean. Thanks.