I had a really frustrating experience with W.E. O’Neil Construction and feel like people in the area should be aware.
Their crew left nails and screws scattered in the street near the job site, and I ended up with one lodged in my tire. This isn’t just careless, it’s dangerous and completely avoidable with basic site cleanup.
When I brought it to their attention, they acknowledged the issue and told me they would reimburse me $262 for the damaged tire. That was back in January 2026. It’s now May 2026, and despite multiple follow-ups, I’ve received nothing. No payment, no resolution, just empty promises.
Construction comes with noise and disruption, that’s expected. But damaging residents’ property and then failing to take responsibility is unacceptable. It shows a lack of accountability and respect for the community they’re working in.
If you’re working with them or live near one of their projects, I’d strongly suggest documenting everything and staying on top of any issues immediately.
Update: Since posting this review, W.E. O’Neil responded asking which project I was referring to.
For clarity, this occurred at the Flora & Fawna construction project in Bankers Hill, San Diego, at the intersection of 4th Avenue and Ivy Street.
The site manager I worked with was Annette Pulliam. She acknowledged that their crews had left nails and screws in the roadway, agreed to reimburse me $262 for my damaged tire, and assured me the payment was being processed. After that, despite multiple emails and follow-up attempts over several months, I received no reimbursement and eventually no responses at all.
I'm not posting this because I expect perfection on an active construction site. Accidents happen. My frustration is with how the issue was handled after they accepted responsibility. When a company promises to make something right, it should follow through. Ignoring a customer after making that commitment reflects poorly on the company's accountability.
I'm happy to update this review if W.E. O’Neil resolves the matter, but as of today, the issue remains unresolved.
Reply from the business · May 10, 2026
Hi Scott, thank you for bringing this to our attention. Care and safety of the communities we work in are extremely important to us. To help us identify the crew we should speak to, may we please ask you to share where the site was? Cross streets, or at least the city. We have multiple active projects in the San Diego area.
You could edit your review to add it, or please feel free to call us or reach out on our website. The form on the San Diego office page will contact a person directly. https://www.weoneil.com/office/san-diego/
Thank you again for letting us know.